Cancellation Policy
Last updated: April 2026
This policy explains how appointment and subscription cancellations work on TekSathi.
1. Appointment Cancellation
Users can cancel appointments based on the rules defined by service providers.
2. Cancellation Time Limit
Cancellations must be made before the scheduled time slot.
3. Charges
Some providers may charge cancellation fees depending on their policy. Please note that only the doctor's consultancy/fee portion is subject to cancellation refund rules; platform fees, convenience fees, gateway charges, and GST are strictly non-refundable.
4. Subscription Cancellation
Users can cancel subscriptions anytime, but no refund for unused period unless stated.
5. Support
Email: support@teksathi.com